High Flyer Casino Privacy Policy

This Privacy Policy explains how High Flyer Casino collects, uses, stores and protects personal information when you visit our website, create or use an account, contact our support team, or otherwise interact with our services. It is intended to help you understand our privacy practices before using the platform.

High Flyer Casino is an online casino for individuals aged 18 and over. By using our website, you acknowledge that you have read this Privacy Policy. This policy may apply together with other notices displayed during registration, payment, verification or customer support interactions.

Information We Collect

We collect information that is needed to operate High Flyer Casino, maintain account security, process transactions and provide a reliable user experience. The information collected may vary depending on how you use the website.

• Account information, such as your name, date of birth, residential address, telephone number and account login details.
• Contact information, including your email address and details provided when you communicate with customer support.
• Identity and eligibility information needed to verify an account, confirm age and help prevent unauthorized or fraudulent activity.
• Payment and transaction information, such as deposits, withdrawals, transaction history and selected payment method. Payment details may be handled by specialized payment providers rather than stored directly by us.
• Technical information, including your IP address, browser type, device characteristics, operating system, language preferences and general location derived from technical data.
• Usage information, such as pages viewed, games accessed, session dates, links selected and interactions with website features.
• Information you voluntarily submit, including messages, feedback, documents and responses to surveys or promotional preferences.

Some information may be required to create or maintain an account. If you choose not to provide requested information, certain services, account functions or transactions may not be available.

How We Use Information

High Flyer Casino uses personal information for clear and legitimate operational purposes. These purposes may include:

• Creating, administering and maintaining your player account.
• Processing deposits, withdrawals and other account transactions.
• Confirming age, identity, account ownership and eligibility to use the services.
• Detecting and investigating fraud, suspicious activity, account misuse and attempts to bypass platform controls.
• Providing customer support, responding to enquiries and resolving complaints or technical issues.
• Operating, maintaining and improving the website, games, payment functions and other platform features.
• Personalizing content, presenting relevant settings and remembering selected preferences.
• Sending service messages, security notices, transaction updates and other communications required to administer your account.
• Sending marketing communications where permitted and where you have provided the necessary preference or consent. You may change marketing preferences through available account tools or by following the unsubscribe instructions in a message.
• Managing business records, enforcing applicable terms and conditions, and responding to valid legal or governmental requests.

We do not use personal information for purposes that are materially unrelated to the reasons it was collected without taking appropriate steps to provide notice or obtain consent where this is required.

Cookies and Similar Technologies

High Flyer Casino may use cookies, pixels, local storage and similar technologies. These tools are small data files or code elements that help a website remember activity and recognize a device during later visits.

Cookies may support essential functions such as account access, session security, language preferences, fraud prevention and transaction processing. Other technologies may help us understand website performance, measure traffic, remember settings or improve the relevance of content and promotional activity.

Your browser or device may allow you to block, delete or restrict cookies. Disabling essential cookies can affect login functions, game access, payment processing or other parts of the website. Where a cookie preference tool is available, your selections will be applied to the categories it controls. Information collected through these technologies is handled in accordance with this Privacy Policy.

Data Sharing

We may share personal information with selected recipients when needed to operate High Flyer Casino, protect users or meet legitimate business and legal responsibilities. Recipients may include:

• Payment processors and financial service providers that facilitate deposits, withdrawals and transaction screening.
• Identity verification, fraud prevention and risk management providers.
• Technology, hosting, cybersecurity, analytics, communications and customer support providers.
• Professional advisers, auditors and insurers where their involvement is reasonably necessary.
• Corporate entities involved in a merger, acquisition, restructuring, financing or transfer of relevant business assets.
• Government authorities, courts, law enforcement bodies or other parties where disclosure is required or reasonably necessary to protect rights, safety, property or the integrity of the platform.

Service providers may process information only for agreed business purposes and may be subject to confidentiality and security obligations. We do not share personal information with unrelated parties for their own independent marketing purposes unless this is permitted and properly disclosed.

Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration and disclosure. These safeguards may include access controls, authentication measures, monitoring, secure transmission methods and restrictions on employee and contractor access.

No website, electronic transmission or storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential, using an appropriate device security setting and notifying us promptly if you believe your account has been accessed without permission. We may ask for information to confirm your identity before taking action on a security or account request.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy. The length of retention depends on the type of information, the reason it was collected, the status of your account, transaction and dispute requirements, security considerations, and any applicable recordkeeping obligations.

When information is no longer needed, it may be securely deleted, anonymized or otherwise disposed of. Some data may remain in encrypted backups or restricted archives for a limited period before it is removed or overwritten. Retention may continue when necessary to establish, exercise or defend legal claims, investigate misconduct, resolve disputes or protect the platform and its users.

Your Rights

Depending on your location and applicable privacy rules, you may have rights concerning the personal information we hold about you. These may include the right to:

• Request access to personal information and, where appropriate, receive a copy.
• Ask that inaccurate, incomplete or outdated information be corrected.
• Request deletion of information when there is no continuing reason for us to retain it.
• Object to or request limits on certain processing activities.
• Withdraw consent where processing is based on consent, without affecting processing already carried out.
• Request information about how personal data is used or shared.
• Opt out of marketing communications.

These rights may be subject to exceptions, verification requirements and applicable limitations. To protect account information, we may need to confirm your identity before responding. If a request cannot be fulfilled, we will aim to explain the relevant reason where permitted. You may also have the right to raise a privacy concern with an appropriate authority in your jurisdiction.

Third-Party Services

The website may contain links, integrations or functions provided by third parties. These services can include payment options, identity checks, analytics tools, communication systems and external websites. When you use a third-party service, that provider may collect information under its own privacy notice and terms.

High Flyer Casino does not control the privacy practices of external providers. You should review the relevant third-party information before submitting personal data or completing a transaction through an external service. A link or integration does not necessarily mean that High Flyer Casino endorses every privacy practice of that provider.

International Transfers

Personal information may be processed or stored in Canada or in other locations where High Flyer Casino, its affiliates or service providers operate. The privacy laws in those locations may differ from the laws where you live.

When information is transferred across borders, we take steps intended to ensure that it is handled with appropriate safeguards and only for authorized purposes. By using the website and providing information, you understand that cross-border processing may occur. Further details may be provided where required by applicable law or in response to a valid privacy request.

Policy Updates

We may revise this Privacy Policy when our services, technology, business practices or privacy obligations change. The updated version will be published on the website with a revised effective date where appropriate.

Changes will apply from the time they are posted unless a different effective date is stated. If a change is significant, we may provide additional notice through the website, by email or through your account. We encourage you to review this page periodically so you remain informed about how High Flyer Casino handles personal information.

Contact Information

If you have a question about this Privacy Policy, want to exercise a privacy right, or need assistance with a personal information concern, contact High Flyer Casino at [email protected]. Please avoid sending unnecessary sensitive documents or payment details in an initial message. We may request specific information through a secure process if it is needed to verify your identity or investigate your request.

We will review privacy enquiries and respond within a reasonable period, taking into account the nature and complexity of the request. This Privacy Policy should be read together with the website terms, account rules and any notices presented when you use particular High Flyer Casino features.

Last updated: 9 September 2026