High Flyer Casino Responsible Gaming

High Flyer Casino believes that gambling should always be viewed as entertainment, not as a way to make money or solve financial problems. Games of chance involve risk, and outcomes are unpredictable. Players should only gamble with money they can afford to spend and should never treat gambling as a source of income.

This Responsible Gaming policy explains the steps players can take to maintain control, identify potentially harmful behaviour and access support when needed. High Flyer Casino encourages every player in Canada to make informed decisions, set personal boundaries and ask for assistance early if gambling stops feeling enjoyable.

Our Commitment to Responsible Gambling

High Flyer Casino is committed to providing a safer gambling environment that supports informed choice and personal control. Responsible gambling is a shared responsibility. We provide information and account features intended to help players manage their activity, while players are responsible for using these tools honestly and respecting the limits they set.

Gambling should remain a leisure activity. It should not be used to recover previous losses, manage debt, improve financial circumstances or respond to stress. Winning is never guaranteed, and a losing session should not encourage a player to increase stakes or continue for longer than planned.

Our approach includes clear information, practical controls and access to assistance. We also encourage players to review their habits regularly, particularly if gambling begins to affect their finances, relationships, work, studies, sleep or emotional wellbeing.

Recognizing Problem Gambling

Problem gambling can develop gradually and may affect people in different ways. It is not defined only by the amount of money spent. The time devoted to gambling, the emotional impact of gambling and the consequences for daily life are also important.

Possible warning signs include:

• Spending more time or money gambling than originally intended.
• Trying to recover losses by placing larger or more frequent bets.
• Feeling restless, irritable or preoccupied when not gambling.
• Hiding gambling activity or being dishonest about deposits, losses or time spent playing.
• Borrowing money, selling possessions or neglecting essential expenses to gamble.
• Using gambling to escape anxiety, loneliness, sadness or other difficult feelings.
• Missing work, school, family commitments or social activities because of gambling.
• Continuing to gamble despite financial, personal or emotional harm.

One warning sign does not provide a diagnosis, but it is a reason to pause and review your activity. If several signs apply, consider using account controls and speaking with a qualified support service.

Self-Assessment and Limits

Before playing, consider whether gambling fits comfortably within your budget, schedule and personal circumstances. A simple self-assessment can help you identify whether gambling remains recreational. Ask yourself whether you can stop when planned, accept losses without chasing them and continue to meet all ordinary financial obligations.

High Flyer Casino encourages players to set limits before gambling and to use the available controls rather than relying only on willpower. Depending on the feature selected, a limit may restrict activity immediately or after a defined period. Players should read the on-screen information carefully before confirming a control.

• Deposit limits: Set a maximum amount that can be deposited during a chosen period so that spending remains within your planned entertainment budget.
• Loss limits: Establish a personal boundary for acceptable losses and stop gambling when that boundary is reached.
• Reality checks: Use reminders that show how long you have been playing and prompt you to review your activity.
• Cooling-off periods: Take a temporary break from gambling when you need time away without permanently closing your account.
• Self-exclusion: Request a longer-term or permanent restriction when you need stronger protection from gambling access.

Limits should be realistic and set before a session begins. Increasing a limit during an emotional or losing session can reduce its protective value. If you find that you repeatedly change limits, ignore them or cannot stop when a break begins, seek independent assistance.

Responsible Gaming Tools

The responsible gambling features on the High Flyer Casino website are designed to make account activity easier to monitor and manage. These tools are not intended to predict results or prevent losses, and they cannot replace professional support. They are practical safeguards that can help players maintain a planned approach.

• Deposit controls that help you manage the amount added to your account over a selected period.
• Loss management options that support a pre-set boundary for gambling losses.
• Reality check notifications that encourage regular pauses and review of playing time.
• Cooling-off settings for a temporary break from casino activity.
• Self-exclusion options for players who need to restrict access for a longer period.
• Account and transaction information that helps you review deposits, withdrawals and gambling activity.
• Responsible gambling information to support informed decisions before and during play.

If you are unsure which tool is appropriate, choose a break and contact support for guidance on the available account process. A restriction should not be treated as a challenge to work around by creating another account or using someone else's account.

Support and Assistance

If gambling becomes difficult to control, professional help can provide practical guidance without judgment. Speaking with a counsellor, health professional or specialist gambling service can be an important step, especially when gambling is affecting finances, relationships, mental health or personal safety.

For questions about responsible gaming features or account restrictions, contact High Flyer Casino at [email protected]. Our support team can explain the available account processes, but High Flyer Casino is not a substitute for independent treatment, counselling or crisis assistance.

Players in Canada can also consult these independent external resources:

• Responsible Gambling Council (RGC) is an independent Canadian non-profit organization providing safer gambling information and resources for finding local help.
• ConnexOntario is an Ontario service offering free and confidential support 24 hours a day, 7 days a week, at 1-866-531-2600.
• Gambling Support BC is a British Columbia service offering free and confidential support, including its 24/7 Gambling Support Line at 1-888-795-6111.

Provincial gambling support services may vary depending on where you live in Canada. The organisations listed above are independent external resources and are not partners, affiliates or services operated by High Flyer Casino. If you face an immediate risk of harm, contact the appropriate emergency service in your location.

Underage Gambling

Only individuals aged +18 or older may use the High Flyer Casino website. Anyone under the minimum permitted age must not create an account, deposit funds, play games or use gambling services.

Parents and guardians should discuss the risks of online gambling with young people and take reasonable steps to prevent access to gambling accounts and payment methods. High Flyer Casino may request age or identity information as part of account checks. If an adult allows another person to access their account, the account holder may compromise account security and responsible gaming protections.

Parental Controls

High Flyer Casino account controls are designed for the registered player and should not be treated as a complete parental monitoring system. Parents and guardians should supervise access to shared devices, protect passwords and avoid saving payment details where they can be used by others.

Filtering and monitoring software may help limit access to gambling websites on household devices. Keep operating systems, browsers and security tools up to date, and consider creating separate user profiles with age-appropriate restrictions. Young people should not be given access to an adult's casino account, even for entertainment or educational purposes.

If you believe a minor has accessed an account or gambling service, secure the account immediately and contact High Flyer Casino support so the matter can be reviewed.

Tips for Staying in Control

The following practical habits can help keep gambling within safe personal boundaries:

• Decide your spending and time limits before opening a game.
• Use only money allocated for entertainment, never rent, food, bill or emergency funds.
• Keep gambling separate from borrowing, credit problems and essential household expenses.
• Take regular breaks and stop when a reality check reminds you to pause.
• Never chase losses or increase stakes because you want to recover money.
• Avoid gambling when tired, upset, intoxicated or under significant financial pressure.
• Do not regard gambling as employment, investment or a reliable way to earn money.
• Keep a record of deposits, withdrawals, time spent and overall results.
• Tell someone you trust about your limits if maintaining them alone is difficult.
• Use cooling-off or self-exclusion tools as soon as gambling feels less manageable.

Taking a break is a responsible decision, not a failure. A session should end when your planned time or budget has been reached, regardless of whether you are winning or losing.

Changes to This Policy

High Flyer Casino may update this Responsible Gaming policy when account features, support processes or relevant operational practices change. Any revised version will be made available on the website, and players should review it periodically.

Changes will not remove the importance of responsible gambling. The latest published version explains the approach currently followed by High Flyer Casino. If you have questions about a change or need help applying a responsible gaming control, contact the casino through the available support channel.

Last updated: 9 September 2026